Refund policy
30-Day Money-Back Guarantee
We want you to shop with confidence. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a hassle-free refund. Items must be unused, in original condition, and returned with proof of purchase. This guarantee does not apply to preorders, limited drops, or final sale items.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 5 days of delivery at support@signatureapparels.com with the following:
- Your order number
- A clear photo of the item showing the issue
- A brief description of the problem
If the issue is confirmed, we’ll offer a replacement (if available), store credit, or a full refund if no replacement is possible.
Damaged Packages
We are not responsible for items damaged in transit. If your package arrives damaged, please file a claim directly with the shipping carrier.
Cancellations & Order Modifications
- Preorders: Cannot be canceled or refunded once placed.
- Address Changes: Must be requested within 24 hours of placing your order.
Final Sale Items
All preorders, limited drops, and sale items are considered final sale and are not eligible for return, exchange, or refund unless defective or incorrect.
Need Assistance?
Reach out to our team at 📧 support@signatureapparels.com — we’re here to help.
